TARIFF PLANS
Stay supercharged with us and save money on your charging sessions by choosing one of our tariff plans. Wherever you are, in the city or on the move, we’re always by your side!
For a fixed monthly payment our tariff plans give you a variable discount on the pay-as-you-go tariffs published on the Be Charge app. Discounts apply to charging sessions performed at charging points operated by Be Charge and other operators* in Italy and the Republic of San Marino.
Tariff plans have a term of 30 days. At the end of this period, plans will renew automatically until you cancel.
BE START
- With a fixed monthly fee of €9.90, you can charge your vehicle when you want and get a discount of 20% on the pay-as-you-go tariff published on the Be Charge app for charging sessions performed at charging points operated in Italy and the Republic of San Marino*.
- The Be Start tariff can only be used by customers who have chosen ‘Italy’ as their ‘Main charging country’ in the app.
BE MEDIUM
- With a fixed monthly fee of €13.90, you can charge your vehicle when you want and get a discount of 30% on the pay-as-you-go tariff published on the Be Charge app for charging sessions performed at charging points operated in Italy and the Republic of San Marino*.
- The Be Medium tariff can only be used by customers who have chosen ‘Italy’ as their ‘Main charging country’ in the app.
BE PREMIUM
- With a fixed monthly fee of €19.90, you can charge your vehicle when you want and get a discount of 40% on the pay-as-you-go tariff published on the Be Charge app for charging sessions performed at charging points operated in Italy and the Republic of San Marino*.
- The Be Premium tariff can only be used by customers who have chosen ‘Italy’ as their ‘Main charging country’ in the app.
* The pay-as-you-go price for charging sessions at charging points operated by third-party operators will always be set by Be Charge. The pay-as-you-go price for charging sessions at charging points operated by third-party operators may be different from the pay-as-you-go price applied for charging sessions at Be Charge charging points.
The pay-as-you-go price applied by other operators at their charging points may be higher or lower than the price applied by Be Charge for charging sessions performed at the same charging points.
Plenitude and Be Charge cannot be held liable if charging points belonging to other operators malfunction or do not perform or are deactivated.
The discounts offered by the tariff plans described above apply to charging sessions performed using the app and via an RFID card.
Each tariff plan has a term of 30 days from the activation date and will renew automatically until you cancel it.
To be able to buy the Be Start, Be Medium and Be Premium tariff plans, just select Italy as your ‘Main charging country’ in the Be Charge app. Once you’ve bought a tariff plan, if you change your main charging country, your plan will continue to be active and will renew automatically until you cancel. Please note that the discounted tariffs offered by our tariff plans can only be used for charging sessions performed in Italy or the Republic of San Marino.
You can change your tariff plan before the renewal date. Your new plan will be activated from the next renewal date. Until then, you can continue using the old tariff plan.
It’s important that everyone can charge their vehicles at our charging stations. Once your charging session has finished, regardless of your tariff plan, you have 60 minutes free parking to return to the charging station and remove your vehicle. Once that period has elapsed, we will charge you a parking fee that varies depending on the type of charging point you use: Quick charging points (AC up to 22kW) €0,10/min (fee does not apply from 23:00 to 07:00), Fast points (DC ≤ 99kW) €0.20/min, Fast+ (DC ≤ 149kW) €0.30/min and Ultrafast (DC ≥ 150kW) €0.30/min (fee applies 24 hours a day).
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HOW DO I ACTIVATE A TARIFF PLAN ON THE APP?
IT’S REALLY EASY.
Follow these steps:
- Open the Be Charge app and go to the Profile section.
- In the “Active Plans” box, choose “Discover all” and choose the right plan for you.
- Click “Request”.
- You can activate your plan manually or you can wait 14 days and it will activate automatically.
- Your plan will renew automatically every 30 days from the date of activation.
FAQ
How do I cancel an active tariff plan?
To cancel a plan just go to the “Profile” section of the Be Charge app, select the active plan and click “Deactivate”. Once you’ve confirmed your choice, your plan will not be renewed the following month.
What if I change my mind during the “cooling-off period”? How does it work?
Under Article 52 of the Italian Consumer Code, you have a 14-day cooling-off period from the date of the contract. You can cancel the plan for any reason during this period.
If you didn’t ask for early activation when you signed the contract, your tariff plan will only be activated once the 14-day cooling-off period has elapsed. If you cancel during the cooling-off period, Be Charge will refund in full the fixed monthly fee for the monthly tariff plan you chose.
If you have requested that your contract is activated early, your tariff plan will be available immediately. If you exercise your right to cancel during the 14-day cooling-off period and your contract has been activated early, under Article 57, paragraph 3, Italian Consumer Code, Be Charge will refund the fixed monthly fee for the tariff plan you selected minus any discount applied for any charging sessions you perform up to the moment you cancel the tariff plan. For example, if you buy a Be Start tariff plan and you ask for your plan to be activated early, you’ll immediately pay the €9.90 fixed monthly fee and have access to 20% discount off the pay-as-you-go tariff published on the app. So, if you charge your vehicle with €10 of energy, you’ll pay €8 instead of €10. In our example, if you decide to cancel your plan during the 14-day cooling-off period, we will refund you the fixed monthly fee of €9.90 minus the discount you’ve received €2. So, you’ll be refunded €7.90.
To claim your refund, you’ll need to email Be Charge Customer Services: support@bec.energy.